Leader through superior client service.

Our Mission

ARSI prides itself on and is committed to providing ethical and professional collection services to its clients.

ARSI insists that its highly knowledgeable and experienced collection staff treat everyone with dignity and respect at all times.

ARSI understands the difficulties and stress that can be associated with financial difficulties and seeks to work towards solutions to these financial problems.

Community Involvement

ARSI actively participates in the communities where it operates.

ARSI employs nearly 200 people in accounts receivable management industry in Southern California.

Its employees are committed to community service and participate regularly in community activities and fund-raising events.

ARSI takes its reputation for professionalism very seriously, the collection staff is continuously monitored and trained to ensure that they are executing their duties to ARSI's high standards. If you believe that you have been subjected to unfair or harassing treatment by any of its employees, ARSI urges you to contact our Compliance Department directly by email at compliance@arsigroup.com or toll-free at 888-395-ARSI, ext. 1643. Any feedback, comments or criticism will help us continue to maintain our level of commitment.


ARSI prides itself on our affiliations!

American Recovery Service Incorporated BBB Business ReviewBBB

Better Business Bureaus

Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.


ACA International

ACA International is the comprehensive, knowledge-based resource for the credit and collection industry.



IACC exists to promote the general welfare of the commercial collection profession by providing products, services and growth opportunities.

Frequently Asked Questions


I received an letter from you; what number can I call with questions?
You can contact ARSI at 1-888-395-ARSI (2774). A Customer Service Representative will review the situation and answer any questions you have. Please reference the account number.

I have been notified about an outstanding debt; what are my payment options?
Payments can be made to ARSI online at https://www.arsiwebpay.com. Please contact a Customer Service Representative at 1-888-395-ARSI (2774) if you would prefer to pay over the phone, with a wire transfer, or to send a check by mail.

How secure is your website?
Very secure; our web payment server arsiwebpay.com and Client Access Portal both use Transport Layer Security (TLS) Certification to encrypt all sensitive data between communicating computers.

Career Opportunities

Thousand Oaks Call Center - California

  • Collections
    Experienced and seasoned collectors for high and medium balance commercial desks available. Most competitive compensation scale in the industry. Trainee positions are also available.
    Salary + comm, Med/Dental/401k & more.

         Apply Online
  • Administration

    Salary + comm, Med/Dental/401k & more.

         Apply Online
  • Management

    Salary + comm, Med/Dental/401k & more.

         Apply Online
Send your resume and cover letter to:

ARSI Human Resources
Attn: Vanessa Reyes
555 St. Charles Drive, Suite 100
Thousand Oaks, CA 91360


Phone: 805-379-8500 Ext. 1063
Fax: 805-496-7623
Email: hr@arsigroup.com


Thousand Oaks, California

Corporate Headquarters
555 St. Charles Drive, Suite 100
Thousand Oaks, CA  91360

Phone: 805-379-8500
Fax: 805-379-8530
Sales Contact
Michael Chapman
Email: michael.chapman@arsigroup.com
Phone: 844-656-8022
Fax: 480-209-1523
Human Resources Contact
Vanessa Reyes
Mailing Address:
555 St Charles Drive, Suite 100
Thousand Oaks, CA 91360
Phone: 805-379-8500 Ext 1655
Fax: 805-496-7623
Complaints/Concerns Contact
James Garrett
Email: compliance@arsigroup.com