Our Goals

Our Commitment

Our Community

ARSI takes its reputation for professionalism very seriously. The collection staff is continuously monitored and trained to ensure that they are executing their duties to ARSI's high standards. If you believe that you have been subjected to unfair or harassing treatment by any of our employees, ARSI urges you to contact our Compliance Department directly online click here to send a message or call us toll-free at 888-395-2774. Any feedback or comments will help us continue to maintain our level of commitment.

Our Affiliations

Better Business Bureau logo

Better Business Bureau

Delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

ACA International logo

ACA International

ACA International is the comprehensive, knowledge-based resource for the credit and collection industry.

Frequently Asked Questions

You can contact ARSI at 1-888-395-ARSI (2774). A Customer Service Representative will review the situation and answer any questions you have. Please reference the account number.

Payments can be made to ARSI online at https://www.arsiwebpay.com . Please contact a Customer Service Representative at 1-888-395-ARSI (2774) if you would prefer to pay over the phone, with a wire transfer, or to send a check by mail.

Very secure; our web payment server arsiwebpay.com and Client Access Portal both use Transport Layer Security (TLS) Certification to encrypt all sensitive data between communicating computers.
Join Firstsource

Join Firstsource

Bring your big ideas and dreams. Aspire.
Achieve. Advance.

Search & Apply

Notice for NYC Residents:

  1. American Recovery Service Incorporated conducts its business in English and does not provide any language access services or translations in any other language.
  2. The New York City Department of Consumer Affairs provides a translation and description of commonly used debt collection terms in multiple languages on its website: www.nyc.gov/dca.

For NYC Resident CITI customers only, American Recovery Service Incorporated offers the following foreign language access services:

  • Collection letters in Spanish
  • Customer service representatives who collect or attempt to collect debt in Spanish
  • Any communication between the consumer and ARSI translated into Spanish

NMLS #933103
Notice for NV Residents: (1) Collection Agency License Number CAD11702; (2) Compliance Manager Certificate Number CM10828/NMLS #2349788 Compliance Manager.

Privacy Statement | California Privacy Request (CCPA)

American Recovery Service Incorporated. All rights reserved.

We are a debt collector attempting to collect a debt and any information obtained will be used for that purpose.